(02:35:10 PM) Sal Darji: hi, are we having problems with teamsite?
(02:35:25 PM) HelpDesk2: Thank you for contacting the IS&T service desk. My name is Rio. How may I help you please?
(02:35:36 PM) HelpDesk2: i understand your concern sir
(02:35:48 PM) HelpDesk2: we are currently having an outage on the teaming website
(02:36:09 PM) HelpDesk2: what we can do for now is that i will create a ticket
(02:36:21 PM) HelpDesk2: a team is already taking care of the situation
(02:36:25 PM) Sal Darji: ok
(02:36:46 PM) HelpDesk2: we will inform you soonest on any developments to correct your issue
(02:37:21 PM) HelpDesk2: let me provide you with a ticket for reference and a specialist shall contact you through email
(02:37:35 PM) HelpDesk2: please wait for the incident ticket thank you
(02:37:38 PM) Sal Darji: ok, thanks!
(02:38:34 PM) HelpDesk2: please provide me with your contact number and novell email address
(02:39:11 PM) Sal Darji: shouldn’t you already have that?
(02:39:35 PM) HelpDesk2: this is just for update and verification sir
(02:39:46 PM) Sal Darji: <>
(02:39:53 PM) Sal Darji: <>
(02:40:17 PM) HelpDesk2: HDnnnnnnn this will be your ticket number sir
(02:40:26 PM) HelpDesk2: hope to resolve your issue soonest
(02:40:29 PM) Sal Darji: ok, thanks
(02:40:53 PM) HelpDesk2: your welcome is there anything else that i may assist you?
(02:40:59 PM) Sal Darji: no, thats it, thanks!
(02:41:37 PM) HelpDesk2: ok your welcome , we will keep you posted for more updates and development on the current issue thanks and have a wonderful day